SMS Privacy Policy

Information Collection

Mitra Home Care LLC collects and stores the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information

Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent

By providing your phone number to Mitra Home Care LLC, you agree and acknowledge that Mitra Home Care LLC may send account notifications, customer care, and marketing text messages to your wireless phone number for updates related to customer care, account notifications, and marketing services.

No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive account notifications, customer care, or marketing text messages from Mitra Home Care LLC, you may receive messages related to our home care services.

Example Messages

Customer Care Example: Good morning Sarah, this is Mitra Home Care LLC. We wanted to give you a courtesy reminder of your scheduled care assessment tomorrow at 9 a.m. CST. Reply STOP to opt out of SMS messaging.

Marketing Example: Hi Jeff, this is Mitra Home Care LLC. We're reaching out regarding your request for a free home care consultation. Reply STOP to opt out of SMS messaging.

Account Notification Example: Good evening Sarah, this is Mitra Home Care LLC. This is an account notification that your care plan is set for renewal in 30 days. Reply STOP to opt out of SMS messaging.

Standard Messaging Disclosures

• Message and Data Rates May Apply

• Message Frequency: SMS frequency will vary depending on the type of communication (up to 1,000 messages daily company-wide).

• You can opt out at any time by texting STOP.

• To opt back in, reply START.

• For assistance, text HELP or visit our Privacy Policy and SMS Terms and Conditions.

• For more information, please visit our Privacy Policy and Terms of Use.